Prime Builders & Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when you visit our website or contact us for services. By using our site or submitting your information, you agree to the practices described below.
We collect information you voluntarily provide to us, as well as limited data gathered automatically when you visit our website.
Information you provide:
Information collected automatically:
We use the information we collect solely to operate our business and serve you. Specifically, we may use your information to:
We do not use your information for any purpose beyond what is reasonably necessary to provide our services and communicate with you.
By providing your phone number and consenting to receive text messages from Prime Builders & Roofing, you agree to receive SMS communications related to your project, estimate requests, appointment scheduling, and service follow-ups.
Message frequency: Message frequency varies based on your project status and communications with our team.
Rates: Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts.
Help: Reply HELP to any message for assistance, or contact us directly at (419) 515-8245.
No third-party sharing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes under any circumstances.
Consent to receive SMS messages is not a condition of purchasing any service from Prime Builders & Roofing.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We never share your phone number or SMS opt-in data with third parties for marketing purposes.
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember preferences and analyze traffic.
You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our website may not function properly if cookies are disabled.
We may use third-party analytics tools (such as Google Analytics) that collect anonymized data about site usage. These tools have their own privacy policies governing data use.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below.
We will respond to all valid requests within a reasonable timeframe.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after any updates constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us: